FAQ

Design

• Can I print just one shirt?

  Yes, we offer no minimum and no limit on colors. These t-shirts are printed on American Apparel, which are high quality tees. Usually most customers who purchase these shirts buy them for fashion, gifts, or small events.

• What process do you use to print the shirts?

  We use digital printing for small orders (under 24 shirts) and screen printing for large orders.

• How do I design a shirt?

  You can come in and choose from our graphic catalog or you can bring in your own artwork on cd disc or thumb drive.

• How long does it take to print a shirt?

  On average about 15 minutes for a one-sided print. More time for large orders.

• Can you print on black / dark shirts?

  Yes, we can.

• What type of files do you accept?

  We prefer that you send your artwork to us in vector format, .psd or .jpg in 300 DPI. If you do not know what this means then just shoot us an email.

• Can you scan my artwork for me?

  No, we do not scan artwork for you. Please have that done on your own.

• Can you print photographs on t-shirts?

  Yes, we can using our digital printer and they look awesome!

• What is the size of your printing area?

  For small orders that are digitally printed the max print size is 11" x 14"

• Do you use iron-ons?

  No, we do not. We use digital printing for small orders and screen printing for large orders.

• Can you match the colors of my design perfectly?

  Computer screens display color differently for each person so what you see on your screen may differ from the actual printed colors on your shirts.

• Can you print sport logos on t-shirts?

  We are not able to reproduce copyright protected items such as celebrities, famous persons, sport teams, etc.

• Will you design my company logo?

  You are welcome to use our stock graphics and fonts for your logo, but we do not design logos. We can put you in touch with someone to help you out. Our shop is intended to be a creative outlet for t-shirt design.

Pricing

• How much does it cost for one t-shirt?

  The average cost is $25 per shirt or $15 if you provide your own t-shirt. Cost includes t-shirt and print. For bulk orders see pricing tab on website.

• Do you print in bulk?

  Yes, we do. Starting at 24+ shirts there is a price break for bulk orders.

• Is there a cost per color?

  No, there is not (only for bulk orders).

• What forms of payment do you accept?

  We accept cash, Visa, Mastercard, and Discover.

• What is your return policy?

  All sales are final, but give us a call and we will do our best to work with you.

Bulk Pricing

• Can I do different designs in my bulk order?

  Bulk pricing is set up based on the same design and coloring.

• Can I get my order completed next day?

  We charge a $50 rush fee for bulk orders.

• Can I have a sample before printing my order?

  A sample costs $25, $15 if you provide your own t-shirt.

• Can I provide my own t-shirts?

  Absolutely, we will quote you for printing cost only.

• What is the turn around time?

  Usually 5 business days.

Ordering

• Can I order online?

  Currently we only accept phone orders and orders placed at our retail location.

• Can I call in my order and pick it up later?

  Yes, as long as it is paid for before it is printed. We will text you when it is done.

Products

• Can I bring in my own shirt?

  Yes, you can and we charge $15 per print for this service.

• Do you carry TECH shirts (running shirts) and can you print on them?

  Currently we offer printing if you bring in your own TECH shirt. We do not have stock on them at this time.

• Do you do embroidery, hats, coffee mugs, sneakers, wallets?

  Not at this time.

• Do you print on tote bags?

  Yes, we do.

• Do you do kids shirts?

  Yes, we do. We have a limited selection of kids shirts. If you are looking for a particular color/style, then you can always bring in your own garment.

• Do you print dog shirts?

  Yes, we do. We have a limited selection of dog shirts. If you are looking for a particular color/style, then you can always bring in your own garment.

• Do you have gift cards?

  Yes, we do.

Care Instructions

• What are the washing instructions for your shirts? How long do they last?

  It is recommended to wash shirts in cold water, inside out. The life of the shirts depends on how well you care for them. If cared for well, then just as long as any shirt in your closet.

Misc.

• Are you part of a chain or franchise?

  No we are an independently owned shop.

• How do I become one of your Featured Artists?

  Mother Falcon is currently booked over the next few months. However, we are still interested in seeing what you are doing. If you would like to submit artwork, please make sure it fits within the genre of what we exhibit/print. For example, if you’re a traditional landscape painter we probably will not be interested in your work. We look for local underground, cutting-edge artists. If you are going to send samples of your work, we prefer that you email us or direct us to your website. A rejection is not a reflection of the quality or integrity of your work. There are many factors that dictate what we exhibit/print including t-shirt printing qualities, so please do not take it personally if you don’t make it onto our calendar

• Who is the guy that's always on the bench with his laptop?

  That's our friend Mark Scheidegg. He's an Administrator, Musician, Murph member, Strawberry Bomber, and Kozik enthusiast.. He is harmless.